Payment Policy
This Payment Policy explains the payment methods, transaction processing, pricing, and other payment-related terms that may apply when you place an order with Susinum.
By submitting an order through our website, you agree to provide accurate and complete payment and billing information and authorize the applicable payment provider to process the amount associated with your purchase.
ACCEPTED PAYMENT METHODS
Susinum accepts major credit and debit cards. Depending on your location and the payment options currently available at checkout, accepted payment methods may include:
- Visa
- Mastercard
- American Express
- Discover
- PayPal
- Other payment methods displayed at checkout
The payment options available for a particular order may vary depending on your location, device, currency, payment provider, and other factors.
Please refer to the checkout page for the payment methods currently available to you.
PAYMENT PROCESSING
Payment is generally required at the time an order is placed.
When you submit an order, your payment method may be authorized or charged for the applicable order total, including the product price and any applicable shipping charges, taxes, or other amounts disclosed during checkout.
Payment transactions are processed through third-party payment service providers. Susinum does not directly store complete credit or debit card details on its website servers.
If your payment cannot be authorized or processed successfully, your order may not be completed or may be subject to cancellation.
PAYMENT SECURITY
We take reasonable measures designed to help protect information submitted through our website.
Our website uses SSL encryption to help protect information transmitted between your browser and our Site. Payment information is processed using the systems of our applicable payment service providers.
Customers are responsible for maintaining the security of their own payment accounts, devices, and account credentials.
BILLING INFORMATION
When placing an order, please provide accurate and current billing information.
This may include your:
- Full name
- Billing address
- Contact information
- Payment information
Inaccurate or incomplete billing information may result in a declined transaction, processing delay, or cancellation of the order.
For security and fraud-prevention purposes, we or our payment service providers may perform reasonable verification procedures before an order is processed.
DECLINED OR FAILED PAYMENTS
A payment may be declined or fail for a variety of reasons, including insufficient funds, incorrect payment information, card restrictions, security checks, or decisions made by your bank or payment provider.
If your payment is declined, please verify that the information you entered is correct or contact your bank or payment provider for additional assistance.
Susinum generally does not receive detailed information about why a customer's bank or card issuer declines a particular transaction.
ORDER VERIFICATION & FRAUD PREVENTION
To help protect customers and our store from unauthorized transactions or fraud, certain orders may be subject to additional review.
Where reasonably necessary, we may request additional information to verify an order before fulfillment.
Susinum reserves the right to delay, decline, or cancel an order when we reasonably believe that additional verification is required, the payment cannot be successfully processed, or the transaction may involve unauthorized or fraudulent activity.
If an order is canceled after a payment has been successfully processed, any applicable refund will be handled according to our refund procedures and the processing timelines of the relevant payment provider.
REFUNDS
Approved refunds will generally be issued to the original payment method used for the purchase unless otherwise required by applicable law or agreed by Susinum.
After a refund has been processed by us, additional time may be required for the funds to appear in your account. Processing times vary depending on your bank, card issuer, or payment provider.
Eligibility for returns, cancellations, and refunds is governed by our applicable Return and Refund Policy.
CHANGES TO THIS PAYMENT POLICY
We may update this Payment Policy from time to time to reflect changes to our payment methods, service providers, business practices, or applicable requirements.
Any updated version will be posted on our website with the applicable effective or updated date.
CONTACT US
If you have questions about payments, billing, or a transaction made through Susinum, please contact us.
Store Name:
Susinum
Legal Business Name:
Rwoeca kabnec wezty INC
Customer Support Email:
support@susinum.com
Phone:
+1 516-220-8816
Customer Service Hours:
9:00 AM–6:00 PM ET
Business Address:
1348 Emerson St Denver CO 80218 US
Website:
https://susinum.com